Hospital Cleaning Services – Should they be outsourced?
This little Twitter exchange piqued my interest, and I thought I’d share a few thoughts on the subject. My interest is two fold: (1) Can cleaning service providers be effectively managed through SRM/SPM? and (2) a ‘systems-thinking’ approach would caution against separating cleaning from core hospital activities (at least on the wards).
Click on the link below to view my short video.
